We want you to be 100% happy with your purchase — but if something’s not right, we’re here to help.

Return:
Contact us at jazzytuneofficial@gmail.com within 30 days of delivery to request a return.

If your item arrived damaged, defective, or incorrect:
No worries — we’ll cover the return shipping and offer a full refund or replacement. Just send us a few clear photos and we’ll make it right.

If you changed your mind (wrong fit, color, or simply not your vibe):

1. You’ll cover return shipping

2. A 10% restocking fee applies

Important: Items must be returned new and unused, in original packaging with all inserts and accessories. No stains, damage, wear, or smells, please!

Items Not Eligible for Return

Final sale or open box items

Monogrammed or customized pieces

Made-to-order products

Mattresses & foundations

Items damaged due to customer use or mishandling

Cancellations

You can cancel your order only if it hasn’t shipped yet.

1. Orders canceled after 48 hours of purchase may incur a 10% cancellation fee

2. Once your order ships, it can’t be canceled

Custom items, sale pieces, and gift cards are final sale.